I need help with the design of my new bathroom suite, can you assist me?

Our pioneering virtual reality design service aims to make your project as stress-free as possible by allowing you to create, visualise and immerse yourself in your dream bathroom. Using the latest in design technology, we work with you to make the most of your bathroom layout, ensuring that you get a design that looks great and is functional too. Our design service is available via any of our showrooms, or by booking a home design service appointment. You can do this by sending us a message, or by calling 020 8619 8899.

I have chosen the products I would like, what do I do next?

To process your order we'll need to take full payment of your goods at the time of ordering. We accept payment using a debit or credit card, alternatively we also accept payment via PayPal. Once we have confirmed payment we will organise delivery, so that your bathroom suite, shower enclosure or taps arrive promptly. You can make the payment either through your account on the portal, call us, visit one of our showrooms or purchase the products online through BathroomsBydesign.com.

Do you offer a bespoke home visit service?

Yes, we have lots of ways in which we can help. We offer a site survey in which one our trusted installation partners can arrange to visit your home at a time that suits you. They then take their measurements away and one of our Design & Sales Consultants will contact you to book an appointment with yourself either in one of our showrooms or with an online screen-share.

Do you charge for delivery?

We offer free delivery on all orders over £499 for products purchased on our Website. All other deliveries are assessed based on size, weight and delivery location. For small Items (i.e. taps, accessories, shower heads etc) - £9.99, Medium - Larger Items (i.e. WC's, basins, baths, showers etc) - £29.99 Delivery charges will show at point of purchase. Please note that there are premium delivery charges to non-mainland UK and North Scotland.

Do you offer a delivery service?

We do deliver nationwide; however (please note) certain areas are excluded or subject to an additional surcharge.

Will the delivery driver need any help to offload my order?

Your purchase will be delivered directly to the ground floor access door or nearest access point of your delivery address. Please note that our delivery team is not able to assist with moving deliveries beyond this point. If we believe your products will require specific equipment or additional personnel to move them on to your work site, due to the weight of individual products, we will make best endeavors to advise this at the point of purchase.

I am a private developer/contractor looking to purchase products for a large-scale project. Can you help?

We provide a complete bathroom Design & Supply service to trade for both small and large scale developments. Please do get in touch with our trade team by sending us a message contact us or visit our ProSite for more information and find out how our team and support services can give you the advantage Join Our Trade Partnership.

BathroomsbyDesign | Nationwide Bathroom Design Specialists

Reliable supply.
Hassle-free installation

Join the Trade Partnership

Partner with a supplier who keeps your sites moving and your clients happy.

As an installer, you need dependable products, technical support and deliveries that arrive when promised. BathroomsByDesign provides trade pricing, installation expertise and a team that’s always on your side.

Trade Pricing & Availability

As a BathroomsByDesign trade partner, you’ll enjoy consistent, competitive pricing across our full product range — from trusted essentials to high-end designer brands. Our trade accounts are structured to help you build profit without cutting corners, supported by regular offers and volume-based savings.

We keep popular lines in stock, giving you predictable lead times and fast access to the products your clients choose most often. You’ll spend less time waiting on deliveries and more time getting jobs finished on schedule.

Join the Trade Partership

On-site Reliability

Every delivery is planned with installers in mind. Products arrive carefully packaged, clearly labelled and complete with everything you need to start fitting straight away. For larger projects, we can stage deliveries by room or phase to match your build programme and reduce clutter on-site.

We understand how delays or missing items can affect your reputation, so our systems are built to keep your projects moving. Reliable delivery means fewer call-backs, fewer storage headaches and smoother handovers for every client.

Start with a simple plan

Download the free BathroomsByDesign app to begin your project. Using our easy in-app Planner, you can quickly map out your bathroom layout — just draw in the walls and drop in doors and windows. It's the perfect way to get started without any pressure or technical know-how.

Join the Trade Partnership

Flexible logistics

Timing, storage and site coordination can make or break a build. That’s why our logistics team works to your schedule, offering staged deliveries, secure warehousing and timed drop-offs designed to keep your workflow uninterrupted.

Whether it’s a one-off renovation or a multi-site development, we manage every logistical detail to reduce risk, limit downtime and keep your team building instead of waiting. Our infrastructure is built around your deadlines, not the other way around.

Trusted expertise

With decades of combined experience across design, specification, and installation, BathroomsByDesign brings a unique blend of creative and technical insight to every partnership. We’ve supported professionals at every level — from boutique designers to national developers — helping them deliver bathrooms that balance style, performance and value.

Our reputation has been built on reliability, attention to detail and a genuine passion for great design. When you work with us, you gain a partner that anticipates challenges, communicates clearly and delivers every time.