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Customer Portal Guide

Making Secure Online Payments

Our Customer Portal provides a whole host of functionality to help you on your journey to your perfect bathroom. To create an account, view the payment options for your order and to make a secure online payment, please follow these steps


Create an Account

Add your BathroomsByDesign CID number to ensure
you can see your designs and quotes – then log in.


Go to the
‘ACCOUNT Portal’


to Portal

Using same Account login details.


Go to ‘Quotes’

Then follow the on-screen instructions.

Our secure Customer Portal is also a great place to:
  • View your designs in 3D

  • View your account statement

  • View your quotes and the payment options

  • Manage your address, account details
    and delivery preferences

  • Complete our customer care checklist

  • Visit our Help Centre to view the answers to frequently asked questions or ask a new question

  • View our Terms & Conditions

  • Book a return

  • Book a new design consultation

What Our Customers Say...

Don’t just take our word for it, see what our customers think!

“BathroomsByDesign looked after me fantastically well and I would like to thank them for the wonderful customer service I received. We are absolutely delighted with our new bathroom!”
Lawrence Dallaglio, CBE
“We used BathroomsByDesign after a personal recommendation. From the first phone call to the final installation, the service was top quality. The bathroom layout we now have is brilliant.”
Sam Bosanquet
“What a fantastic bathroom company, from initial consultation to the 3D image of my bathroom, the service and advice was seamless. I LOVE our new bathroom!”
Ghazala Aziz-Scott
“BathroomsByDesign not only supplied us with an excellent bathroom suite, they also stepped in when we encountered a problem and reacted with total professionalism and commitment.”
David Collier
“Outstanding service from BathroomsByDesign. We e-mailed our design ideas and they designed the bathroom exactly to our taste and spec. We can’t wait to work with them again!”
Kate Holden